If you notice your Bird Buddy flashing blue, it typically indicates one of a few different things. The blue light can signify pairing mode, low battery, or an issue connecting to WiFi. Here’s a quick rundown of what the flashing blue light means on Bird Buddy and some troubleshooting tips.
Pairing Mode
When you first take your Bird Buddy out of the box, it will flash blue to indicate it is in pairing mode. This means it is waiting to be paired with the Bird Buddy app on your smartphone or tablet. To pair it, simply open the Bird Buddy app, create an account if you don’t already have one, and follow the on-screen pairing instructions. The blue flashing light indicates it is waiting and ready to connect.
Low Battery
If your Bird Buddy is already set up and suddenly starts flashing blue, the first thing to check is the battery level. A flashing blue light typically means the battery is low and needs to be recharged soon.
To check the battery level, open the Bird Buddy app and look at the status. If the battery is 20% or less, it will start flashing blue as a warning to recharge it. Plug your Bird Buddy into a power source using the included USB cable and adapter to replenish the battery.
WiFi Connection Issues
The flashing blue light may also indicate your Bird Buddy is having trouble maintaining a stable WiFi connection. Position it closer to your wireless router or access point for the strongest signal. You may also need to check for interference from other devices, or reset your WiFi router or extender.
Here are some tips for improving your Bird Buddy’s WiFi connection:
- Move Bird Buddy closer to your wireless router
- Make sure it has a direct line of sight to the router antenna
- Check for interference from microwaves, baby monitors, etc
- Try changing the WiFi band from 2.4GHz to 5GHz
- Reset your router and setup WiFi connection again
- Update router firmware for performance improvements
If the flashing blue light persists even after moving closer to the router and eliminating interference, you may need to reboot your Bird Buddy by long pressing the power button above the camera lens. This will restart it and reconnect to WiFi.
Common Blue Light Flash Patterns
Beyond just a steady flashing blue light, the specific pattern can also indicate what your Bird Buddy is trying to communicate:
Two Quick Flashes
If you see your Bird Buddy flash blue twice in quick succession, that means it is connected to WiFi but cannot access the internet or Bird Buddy servers. This could point to an issue with your internet service provider. Check that your modem and router are operational and try rebooting them.
Three Quick Flashes
Three short blue flashes indicate your Bird Buddy cannot connect to your WiFi network. Verify the password is correct in the app and that your network is operational. Try moving the device closer to the router for a better signal. You may need to delete the WiFi connection in the app and set it up again.
Solid Blue
A rare solid (non-flashing) blue light means your Bird Buddy is booting up. Give it a few minutes to start up properly until the light turns off or starts normal flashing. If it gets stuck on solid blue, you may need to perform a hard reset.
Alternating Long and Short Flashes
An alternating pattern of longer and shorter flashes indicates your Bird Buddy is in firmware update mode. Do not unplug it or you may interrupt the crucial firmware update. The different flash pattern signifies the update process happening in the background.
Troubleshooting Blue Light Issues
If you’re still seeing a flashing blue light on your Bird Buddy after trying the steps above, here are some additional troubleshooting tips:
Update the app and firmware
Make sure you’re running the latest version of the Bird Buddy app. Also check in the app to see if any firmware updates are available for your device. Keeping the app and firmware up-to-date can resolve connectivity bugs.
Forget then re-add WiFi network
In the Bird Buddy app, go to the device settings and choose the option to forget the WiFi network. Then add it again from scratch by entering the correct SSID and password. This will wipe out any corrupt WiFi settings and reconnect from a fresh state.
Factory reset
If all else fails, consider a factory reset to wipe your Bird Buddy device back to a clean, original state. This should clear up any issues caused by corrupted settings or firmware problems. You’ll have to set it up again from scratch.
Contact customer support
If the flashing blue light persists after trying these troubleshooting tips, get in touch with Bird Buddy’s customer support. They can offer personalized support to identify the specific problem and get your device functioning properly again.
Preventing Blue Light Issues
To avoid connectivity issues that cause the flashing blue light in the future, here are some tips:
- Position Bird Buddy in a location with strong WiFi signal
- Set up Bird Buddy close to your wireless router initially for a robust connection
- Update to the latest firmware when notified in the app
- Keep the Bird Buddy app updated on your smartphone or tablet
- Reboot your WiFi router periodically to clear out problems
- Avoid placing Bird Buddy near potential sources of WiFi interference
With consistent WiFi coverage and keeping up-to-date with the latest firmware and app versions, you can avoid or resolve most flashing blue light issues that crop up.
Conclusion
While a flashing blue light on your Bird Buddy may seem concerning initially, in most cases it simply indicates routine connectivity issues that can be easily resolved. With the troubleshooting tips provided, you should be able to reliably diagnose and fix any blue light flashes and get your Bird Buddy operating normally again. Maintaining optimal WiFi signal strength and prompt app and firmware updates can ward off problems before they happen. If problems persist, Bird Buddy’s customer support team is also available to help get your device functioning properly.
Blue Light Pattern | What It Means |
---|---|
Steady flashing | Pairing mode, low battery, or WiFi issues |
Two quick flashes | Connected to WiFi but no internet access |
Three quick flashes | Cannot connect to WiFi network |
Solid blue | Booting up |
Long and short flashes | Firmware update in progress |