Orderbird is a mobile point-of-sale (POS) system designed for restaurants, bars, cafes, food trucks, and other food service businesses. The app allows staff to take orders directly from mobile devices and send them straight to the kitchen or bar. Orderbird aims to streamline operations and communication between front-of-house and back-of-house staff.
Key Features of Orderbird
Some of the key features of Orderbird include:
- Mobile ordering – Servers can take orders directly on iPads or iPhones instead of paper notepads.
- Table management – The system includes floor plan mapping and table status indicators.
- Menu management – Menus can be built, customized, and synced across devices.
- Order transmission – Orders are sent straight to the kitchen printer or bar system.
- Split/merge bills – Bills can be divided between customers or combined.
- Payment processing – The system integrates with many payment processors to accept credit cards and contactless payments.
- Reporting and analytics – Sales, menu performance, and other analytics reports are available.
- Inventory management – The system connects with suppliers for real-time stock counts and ordering.
- Customer database – Customer contact details, order history, preferences etc. can be stored.
Benefits of Using Orderbird
There are many potential benefits to using Orderbird in a restaurant or hospitality business:
Increased Efficiency
By eliminating paper tickets and enabling electronic transmission of orders from front to back-of-house, Orderbird can help kitchen and bar staff work faster and more efficiently. Orders are less likely to be lost or misinterpreted. Staff don’t have to walk back and forth to hand over paper slips.
Reduced Human Error
With tablet/mobile ordering, orders are entered directly into the system rather than being handwritten. This avoids problems with hard-to-read handwriting. The order data is also seamlessly sent to the kitchen – removing the potential for servers to misremember or incorrectly note down an order.
Enhanced Customer Service
Tablet-based ordering enables servers to take orders swiftly at the table and immediately enter them into the POS system. This may provide faster and more attentive service for customers. Digital ordering can also reduce issues with orders being made incorrectly.
Improved Team Communication
By connecting front and back-of-house teams in real time, Orderbird improves communication across the business. Everyone has transparency into orders and can work together more seamlessly. Management can also stay up-to-date on tables and orders from anywhere.
Better Analytics & Reporting
With all transaction data automatically collected in the platform, Orderbird provides deep reporting and analytics on sales, menu performance, customer patterns, and other key metrics. This gives management data-driven insights to inform better decisions.
Enables New Services
The Orderbird system supports new services like online ordering for pickup/delivery, customer loyalty programs, customized messaging, and more. This allows businesses to better compete and meet customer expectations.
Orderbird Pricing
Orderbird uses a subscription model for pricing. There are three main subscription tiers available:
Package | Monthly Cost |
---|---|
Basic | $39 |
Advanced | $69 |
Pro | $129 |
The Pro package unlocks the full range of features, while Basic and Advanced offer more limited capabilities. Each package allows unlimited users and order volumes. Setup and training are included for all packages.
There are also customized enterprise pricing options for large restaurant groups. The company does not publicly share the full pricing details for enterprise plans.
Getting Started with Orderbird
For restaurants interested in trying out Orderbird, it’s easy to get started:
1. Request a Demo
You can schedule a guided demo of the Orderbird system by filling out the request form on their website. This gives you a chance to review the features and capabilities. You can share details about your business to get a demo tailored to your needs.
2. Start a Free Trial
Orderbird offers a 30-day free trial so you can test out the solution in your business prior to paying. All you need to provide is your email address to get started right away with the free trial.
3. Create Your Account
Once ready to officially sign-up, you’ll create an Orderbird account online. You can immediately start setting up your menus, floor plans, order settings, and configuring your account.
4. Install the Apps
You’ll download the Orderbird app onto any iPad or iPhone devices you want to use for order taking. Orderbird also offers optional apps for kitchen displays, online ordering, and analytics dashboards.
5. Train Your Staff
Orderbird provides virtual training for your staff on how to use the system. You’ll want servers, kitchen staff, managers, etc. to understand the basic functionality.
Conclusion
In summary, Orderbird offers an innovative mobile POS system designed specifically for restaurants, cafes, bars, and other food service businesses. It enables staff to take orders and transmit them instantly to the kitchen or bar – improving communication, efficiency, and customer experience. Key benefits include reduced errors, faster service, enhanced analytics, and the ability to support new services like online ordering and loyalty programs. While pricing starts at $39/month, a free trial is available so any food service business can test out the platform in their operations.