Cooper’s Hawk is a popular wine club that offers its members discounts on wine, access to exclusive events, and other benefits. However, some members may decide they no longer wish to continue their membership for various reasons. Cooper’s Hawk does make it relatively straightforward to cancel your membership if you decide it’s no longer right for you. Here’s an overview of how to go about canceling your Cooper’s Hawk membership.
Reasons You May Want to Cancel
Before we get into the cancellation process, let’s first go over some of the common reasons you may want to cancel your Cooper’s Hawk membership:
- You’re not using your membership enough to justify the cost – If you’re not taking advantage of the member discounts, events, etc. the membership may not be worth it for you.
- You want to cut back on spending – A wine club membership is a recurring expense you may want to eliminate from your budget.
- You’re unsatisfied with the wine selection – If you find yourself disliking most of the wines you’ve been sent, it could be time to cancel.
- You’ve moved – If there’s no longer a Cooper’s Hawk location convenient for you, the membership loses much of its value.
- You want to explore other wine clubs – You may want to try a different wine subscription service with different selections and benefits.
As you can see, there are many valid reasons you may decide a Cooper’s Hawk membership no longer suits your needs or budget. The good news is, canceling is straightforward.
How to Cancel Your Cooper’s Hawk Membership
If you’ve made the decision to cancel your Cooper’s Hawk wine club membership, here are the simple steps to follow:
Cancel by Email
The easiest way to cancel your Cooper’s Hawk membership is by emailing their Member Services team. Here’s how:
- Email [email protected] with your request to cancel your membership.
- Include your member number in the email so they can easily look up your account.
- State clearly that you wish to cancel your membership effective immediately.
- Cooper’s Hawk should confirm your cancellation within 1-2 business days.
Once you receive confirmation, your membership will be canceled right away. You will not be charged for any future shipments.
Cancel by Phone
If you prefer to cancel your membership over the phone, follow these steps:
- Call 800-592-5528 to reach Cooper’s Hawk Member Services.
- When prompted, select the menu option to cancel your membership.
- Provide your member number and state that you want to cancel your membership effective immediately.
- The representative will then cancel your account on the spot.
Canceling by phone allows you to take care of everything in one quick call. You’ll immediately be able to confirm the membership is canceled.
Cancel by Visiting a Tasting Room
Finally, some members may choose to visit their local Cooper’s Hawk tasting room in order to cancel their membership in person. Here’s how that works:
- Stop by your local Cooper’s Hawk tasting room and let the host know you need to cancel your membership.
- Provide your member number to pull up your account details.
- The staff member can then cancel your membership on the spot.
- Before leaving, request a cancellation confirmation for your records.
Canceling in person allows you to take care of everything face-to-face and collect a written confirmation. However, calling or emailing are generally quicker and more efficient options.
What Happens After You Cancel Your Membership
Once you successfully cancel your Cooper’s Hawk wine club membership, here is what you can expect:
- You will stop being charged your monthly or quarterly membership fees.
- Any upcoming wine shipments will be canceled and not sent out.
- You will no longer receive discounts or have access to member-only perks.
- Any credits left in your account expire 30 days after cancellation.
- You can continue shopping as a regular, non-member customer.
Your membership benefits will be discontinued right away. Any credits you have left will remain for 30 days and then be removed. Of course, you can still shop and make wine purchases for full regular prices.
Can I Reactivate My Membership?
If you go through the process of canceling your Cooper’s Hawk membership but later have a change of heart, you may be able to reactive your membership depending on certain conditions:
- If it has been less than 30 days since you canceled, you can contact Cooper’s Hawk to easily reinstate your membership.
- If it has been more than 30 days, you will have to sign up for a membership again from scratch.
- Promotional memberships generally cannot be reactivated if canceled.
So if you cancel but quickly regret it, you normally have up to 30 days to undo your cancellation and have your membership reinstated. After that window has passed, however, you’ll have to sign up anew.
Alternatives to Cancelling Your Membership
Before pulling the plug on your membership, you may want to consider any of these alternatives to complete cancellation:
- Temporarily pause your membership – You can pause shipments and fees for up to 3 months while keeping your discounts.
- Change to a lower-tier membership – Downgrade to a plan with fewer shipments and a lower fee.
- Switch to the prepaid wine card program – Load a specific dollar amount and shop when you want.
- Only shop during special sales – Use your discounts on special inventory sales instead of monthly shipments.
Tweaking your membership instead of fully canceling it could strike the right balance if you still like some of the member perks. Changing your plan or payment method can give you more flexibility.
Sample Cancellation Confirmation Letter
Once you cancel your Cooper’s Hawk membership, the company will send you a cancellation confirmation letter or email for your records. Here is an example of what that might look like:
Dear Valued Member,
We’re sorry to see you go! This letter confirms that your Cooper’s Hawk Wine Club membership has been successfully canceled effective XX/XX/XXXX and your account has been closed.
You will not be charged for any upcoming wine shipments. Please take note that any account credits will expire 30 days from today. Feel free to continue visiting Cooper’s Hawk as a regular guest and enjoy special member pricing for the next 30 days.
We appreciate the opportunity to send you our handcrafted wines over the past year. Please don’t hesitate to contact us if you have any other questions or if you decide to rejoin our wine club in the future!
Cheers,
Cooper’s Hawk Member Services
Frequently Asked Questions
If you still have some lingering questions about the cancellation process, here are answers to some frequently asked questions:
How quickly will my membership be canceled after I request it?
Your membership will be canceled effective either the same day (if by phone) or within 1-2 business days (if by email).
Are there any fees to cancel my membership?
No, Cooper’s Hawk does not charge any cancellation fees. Your membership will simply be discontinued.
Can I get a refund if I just paid my membership fee?
Unfortunately, membership fees are non-refundable. But you will not be charged again upon canceling.
What happens if I have credits left on my account?
Any account credits will expire 30 days after the cancellation date. So be sure to use them within that window!
Do I need to return my membership card?
No, you can simply destroy your old membership card once your membership is canceled.
Can I rejoin again in the future?
Yes, you can sign up for a new Cooper’s Hawk membership at any future date after cancellation.
The Bottom Line
Canceling your Cooper’s Hawk wine club membership is a relatively quick and simple process. With a brief email, phone call, or in-person visit, you can terminate your membership immediately. Be aware your benefits will expire right away, so redeem any credits before that happens. And if you change your mind, you may be able to reactivate your membership within 30 days. We hope this guide covered everything you need to know about how to cancel your Cooper’s Hawk membership.